Frequently Asked Questions

Learn about our meticulous process for custom jewelry design, expert repairs, and luxury watch servicing at our San Antonio boutique.

Fine Jewelry

Discover the art of the possible with our bespoke design services. We blend traditional techniques with modern technology to craft pieces of unparalleled beauty.

A professional flat-lay photograph of a collection of gold bracelets and rings resting on a piece of white silk, with soft shadows and high-end lighting, representing luxury jewelry design.

A sequence showing a CAD software design of a complex ring next to the physical wax mold, illustrating the transition from digital concept to handcrafted jewelry.

Custom Design

From hand-drawn sketches to 3D CAD modeling, we create unique jewelry that perfectly reflects your personal story.

Ethical Gold

We use only responsibly sourced 14k and 18k gold and conflict-free diamonds to ensure your custom piece is as ethical as it is beautiful.

Heirloom Care

We provide professional cleaning, prong tightening, and restoration services to ensure your precious pieces last for generations.

Watch Care

Our master horologists ensure your timepiece remains a reliable legacy. From simple battery changes to complete movement restorations, we handle every watch with

A macro photograph focusing on a small silver watch battery being placed into a high-end Swiss watch movement with precision tweezers, clean lighting.

An expert horologist in a clean white lab coat meticulously cleaning the internal gears of a mechanical watch under a high-powered microscope in a professional North American / US workshop.

A close-up of a high-end luxury watch on a velvet cushion, its dial gleaming under studio lights, showcasing the results of professional servicing and polishing.

Batteries

Professional battery replacement for all luxury and fashion watches, including pressure testing for water-resistant models.

Watch Service

Our master watchmakers provide full movement overhauls, gasket replacements, and precise timing calibration for luxury

Polishing

Restore the original luster of your jewelry and watches with our professional metal polishing and ultrasonic cleaning services.

Frequently Asked Questions

Who are we?

Golden Dreams Jewelry is a family-owned establishment in San Antonio dedicated to the art of fine jewelry making and precision timepiece restoration for discerning clients.

How long do repairs take?

Watch battery replacements are typically performed while you wait. Most jewelry repairs are completed within 3-5 business days, while custom design projects usually require 4 to 6 weeks from concept to finish.

Is work done on-site?

Most of our repair and custom work is performed right here in our secure San Antonio studio by our own master jewelers and watchmakers.

Can you use my old gold?

Absolutely. We specialize in heirloom transformation, where we can melt down your existing gold or reset your family gemstones into a modern design that preserves your sentimental history.